LAST UPDATED June 2, 2023

Privacy policy

Please read this policy carefully before using our website or the Blackstone Studio Platform.

This privacy policy (the "Policy") aims to give you information on how Blackstone Studio collects and processes your personal data through your use of this website, including any data you may provide through this website or use or purchase a Blackstone Studio product or service.

This Policy will inform you about how we look after your personal data, your privacy rights, and how the law protects you. It applies to those visiting our website or using the Blackstone Studio platform (together, the "Platform").

This Policy is provided in a layered format so you can click through to the specific areas set out below.

Information We May Collect from You

We may collect and process the following data about you:

  • Information you give us: You may give us information about yourself by filling in forms on our Platform, when you log in to the Platform, or by corresponding with us by phone, email, chat, or otherwise. This includes information you provide when you use our service, report a problem with our Platform or the services available on it, or make a purchase. The information you provide will depend on the circumstances, and we will inform you of the information we are collecting.
  • Information we collect about you: We may collect your contact details (phone number, address, email address), technical information (IP address, browser information, operating system), and information about your visit to our Platform (URLs, page interactions, analytics data).
  • Information we receive from other sources: We may receive information from third-party authentication providers, business partners, service providers, and sub-contractors.


Our Platform uses cookies to distinguish you from other users of our Platform. This helps us provide you with a good experience when you browse our Platform and allows us to improve it. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Uses Made of the Information

We use the information we collect about you for various purposes, including:

  • Carrying out our obligations under any contracts between you and us
  • Providing customer support
  • Personalizing your experience
  • Contacting you about your account
  • Sending you information about our products and services
  • Improving our Platform and services
  • Keeping our Platform safe and secure
  • Complying with legal obligations

Legal Basis for Processing Personal Data

We rely on various legal grounds as a basis for processing your personal data, including:

  • Performing our obligations under a contract with you
  • Legal and regulatory compliance
  • Our legitimate business interests and those of our customers
  • Your consent, where applicable

Disclosure of Your Information

We may share your information with selected third parties, including business partners, service providers, and sub-contractors. We may also disclose your personal data to comply with legal obligations or protect our rights, property, or safety.

Where We Store Your Personal Data

All information you provide to us is stored on our secure servers or those of our service providers. We take appropriate measures to protect your data, but please note that the transmission of information over the internet is not completely secure.

International Transfers

As an international business, your personal data may be shared with our affiliated companies and third parties located outside the UK and the European Economic Area (EEA). We ensure appropriate safeguards and controls are in place to protect your data when transferred outside these regions.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and reporting requirements. We have policies in place to determine the appropriate retention period for personal data.

Your Rights

Under certain circumstances, you have rights under data protection laws, including the right to request access to your personal data, request correction or erasure of your personal data, object to processing, request restriction of processing, and request data portability. You also have the right to withdraw your consent at any time.


If you have concerns about our data processing activities, you have the right to lodge a complaint with the relevant supervisory authority. We encourage you to contact us first to address any concerns you may have.

European Representative

Blackstone Studio has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You may contact EDPO regarding matters pertaining to the GDPR.

Stopping Use of the Platform

If you want to stop using the Platform and our services, you may do so. You can also remove any cookies placed on your device for accessing the Platform and our services.

Third-Party Platforms

Our Platform may contain links to third-party websites. Please review the privacy policies of these websites as we do not accept responsibility for their policies or practices.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page and, if applicable, communicated to you by email.


If you have any questions, comments, or requests regarding this privacy policy, please contact us at

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